pg77bd Privacy Policy

1. Introduction and General Principles

pg77bd is a trusted online casino and sports betting platform in Bangladesh. The security of your personal information is our highest priority. This privacy policy ("Policy") provides a complete description of how your personal information is collected, used, and kept secure on our website pg77bd.cam.

We believe that respecting your privacy is the foundation of a healthy and trustworthy relationship. That is why pg77bd is always committed to protecting your personal information and does not disclose it to third parties without authorization.

This policy may be changed or updated from time to time. We will post a notice on our website for any significant changes. We recommend visiting this page regularly so you stay informed about the latest policy.

2. Information We Collect

pg77bd collects various types of information for different purposes. Details are described below:

2.1 Information You Provide Directly

When you create an account on pg77bd or use our services, you may voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• Password and security questions
• Payment information (bKash, Nagad, Rocket, Upay, bank account number)
• Identity document information (National ID — for the KYC process)
• Address and contact information

2.2 Automatically Collected Information

The following information may be automatically recorded while you use our platform:

• IP address and device information
• Browser type and version
• Your session data and login history
• Gaming activity logs (data related to bets, wins, and losses)
• Transaction history and financial activity
• Data collected through cookies and tracking technologies

2.3 Information Received from Third Parties

In some cases, we may receive information about you from legitimate third-party sources, such as identity verification service providers or payment processors. This information is used only for relevant purposes and is protected under this policy.

3. Purposes of Using Your Information

pg77bd uses your personal information only for the following legitimate purposes:

• Account creation, management, and verification
• Ensuring age verification (confirmation of 21+ age)
• Processing financial transactions and ensuring security
• Providing customer support and resolving issues
• Fraud prevention and account security
• Managing responsible gaming policies
• Improving platform quality and enhancing user experience
• Meeting legal obligations
• Sending promotional information where applicable (subject to your consent)

We will never use your information beyond the stated purposes and will not sell it commercially to third parties.

4. Data Storage and Security

4.1 Data Protection Methods

pg77bd applies industry-standard security measures to protect your information. Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all data transmission between you and our servers completely secure. In addition, the following protective measures are in place:

• Encrypted databases and secure server infrastructure
• Two-Factor Authentication
• Regular security audits and vulnerability testing
• Strict internal controls on data access
• Firewall and intrusion detection systems

4.2 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, some information may be retained for a specified period due to legal obligations. After the specified period, information is securely deleted or anonymized.

5. Cookie Policy

The pg77bd website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your website experience.

5.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the platform, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect statistics to monitor and improve website usage.
• Security Cookies: Help prevent fraud and unauthorized access.

5.2 Cookie Controls

You can control or decline cookies by changing your browser settings. Please note that declining essential cookies may cause some features of the platform to not work correctly.

6. Sharing Information with Third Parties

pg77bd may share your personal information with third parties in limited and specific circumstances. These circumstances are as follows:

6.1 Service Provider Partners

We work with trusted third-party service providers to maintain the quality of our services, such as payment processors (bKash, Nagad, Rocket, Upay), KYC verification services, and technology infrastructure providers. These partners receive only the limited access to information needed to deliver their specific services and are bound by confidentiality agreements.

6.2 Legal Obligations

We may be required to disclose your information in accordance with applicable law, court orders, or directions from government authorities. In such cases, we will provide only the information that is legally required.

6.3 Fraud Prevention

As part of anti-money laundering (AML) and fraud prevention measures, some information may be shared with verification agencies. This is necessary to ensure the financial security of all users.

7. International Data Transfers

Our service providers may be located in different countries, which means your information may be transferred internationally. For any international data transfer, we ensure that the receiving party complies with appropriate data protection measures.

8. Your Rights

As a user of pg77bd, you have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: You can request that the processing of your information be restricted for specific purposes.
• Right to Object: You can raise an objection to specific uses of your information.
• Data Portability: In certain circumstances, you can request that your information be provided in a structured format.
• Right to Withdraw Consent: For information processed on the basis of consent, you can withdraw that consent at any time.

To exercise any of the above rights or to make any data-related request, contact us directly. We generally respond to requests within 30 business days.

9. Protection of Minors' Information

pg77bd strictly does not provide services to anyone under the age of 21. We do not knowingly collect any personal information from minors. If we learn that information from a minor has been collected, it will be deleted immediately and the associated account will be cancelled.

If you learn that a minor has registered on our platform, please notify our support team immediately.

10. Responsible Gaming and Data Use

pg77bd takes responsible gaming very seriously. We monitor your gaming activity and may take steps to protect your interests when necessary. Information collected for this purpose is used solely for your protection.

To learn more about responsible gaming, visit our Responsible Gaming page.

11. Steps in Case of a Data Breach

In the event of a data breach, pg77bd will take the following steps:

• Immediately begin an internal investigation after the incident is identified
• Notify affected users as quickly as possible
• Take emergency measures to limit the impact of the breach
• Take necessary steps to prevent the same type of incident in the future
• Notify the relevant legal authorities within the required timeframe

12. Changes to This Policy

pg77bd reserves the right to review and update this privacy policy from time to time. For any significant changes, we will:

• Publish a notice on the website
• Update the "Last Updated" date at the top of the policy
• Registered users may be notified by email

If you continue using the platform after changes are made, you will be considered to have agreed to the new policy. We therefore recommend visiting this page regularly.

13. Applicable Law

This privacy policy is governed by applicable laws and regulations. In the event of any dispute, both parties will attempt to resolve it through discussion. If resolution through discussion is not possible, the applicable legal process will be followed.

For any questions, requests, or concerns related to privacy, please contact our support team. We are always ready to assist you.